We hope this message finds you well!

This open letter was written to serve as a sort of “State of the Union” —because the industry is changing quickly, and the “fine print” is starting to matter more than the demo.

Right now, the incentives in legal services are shifting. As long-established legal review platforms move toward cloud-only futures, AI and collaborative features are evolving fast, and new tools are entering the market to compete.

And collaborative work—chats, shared docs, version sprawl, constant edits—together invite a discovery reality that traditional tracking wasn’t built to capture.

That combination of industry shift and added competition can be great for innovation—but it can also push you into being an unpaid tester, adopting features before governance is ready or paying for complexity you didn’t request or need.

Even the major players like Microsoft are still wrestling with how to index and export data. As changes are made frequently, what you collect can depend on a variety of security/privacy settings, encryption/access controls (especially for collaborative documents), forensic software configuration choices and even software license level before records ever leave platform (if they do).

Because eDiscovery intersects with security and privacy - layered on top of data exports are evolving enterprise privacy and encryption controls that shape how data is natively indexed, searched (or not) and ultimately exported.

Custodian behavior changes. Data multiplies. Context disappears. Then everyone is forced to reconstruct the story later, when the stakes are higher and the timeline is tighter.

The point isn’t to predict the exact endpoint; it’s to build a strategy that stays steady while the ground moves.

Delphoria was built on a simple belief: technology should be employed in a context-first, transparent, pragmatic and fairly priced manner.

That means:

• No pass-through fees.

• No burying key tradeoffs under shiny features.

• Clear guidance that respects working teams and real budgets.

• You own the tech stack and therefore your case margins.

• We engage in the licensing process with or on behalf of you, set your tools up and show you how to use them.

We keep costs reasonable and flexible because the people doing the work deserve to feel confident—not cornered, unsure or sometimes dangerously and unwittingly audacious.

Our pricing model reflects our values, providing hourly fee discounts where needed and passing any referral commission directly back to you to keep things above board.

Our typical hourly fee is just $150/hr and operates on a sliding scale where context calls for a reduction (as low as $50-$75/hour) based on client resources and the complexity of the need.

Your strategy should should serve your matter, not someone else’s roadmap. We consider your client’s budget, individual situation, and case context - not the other way around.

If you’re heading into a platform shift, tightening governance for AI and collaboration, or just trying to understand what you’re being sold—Delphoria is here to help you move forward with clarity.

If you’d like to talk, reach out. We’re happy to listen first with a free consultation—and then help you build a plan that actually holds up - using only the tools necessary to get the job done, how they should be used, and for your context.

Want more background? Read about our credentials here.

Common Platforms We Support

• Relativity / RelativityOne

• Reveal (including Brainspace analytics)

• Everlaw

• Logikcull

• Nuix (Discover / Neo)

• Recommind / OpenText Axcelerate

• CloudNine, Digital WarRoom, GoldFynch, and similar mid‑market platforms

• EnCase

• FTK / FTK Imager

• Cellebrite

• Onna

• Microsoft 365 (including Purview eDiscovery)

• Google Vault and Google Take-out

• Billing/Invoicing Software

• Knowledge Management Databases

• Others (not listed)